Mobile & Digital Channels Developer

We are seeking a skilled and proactive Mobile & Digital Channels Developer to support the development, maintenance, and daily operation of our digital platforms, including mobile applications, websites, and customer-facing digital services. The ideal candidate will combine software development skills with digital channel management to ensure reliable, efficient, and user-friendly digital experiences.

• Mobile Application Development: Develop, maintain, test, and support mobile applications, including troubleshooting issues and managing application releases. (such as Flutter)
• Website & Digital Platform Development: Develop, maintain, test, and support website and USSD systems, and integrations across digital platforms.
• System Integration & Technical Support: Investigate and resolve technical issues affecting digital channels and coordinate with relevant teams to ensure timely resolution.
• Digital Channel Operations: Monitor and manage the daily operation of digital channels, including the mobile app, website, and other customer-facing platforms.
• Content & Campaign Management: Update website and app content, publish promotions, and support digital campaign execution.
• System Monitoring & Quality Assurance: Conduct routine checks to ensure digital services, forms, payment journeys, and customer processes are functioning correctly.
• Analytics & Performance Monitoring: Track digital channel performance using analytics tools and identify opportunities for improvement.
• Reporting: Prepare regular reports on digital channel performance, user engagement, and operational issues.

• Bachelor’s Degree in Computer Science, Software Engineering, Information Technology
• Minimum 2 years of relevant experience in mobile application development, web technologies, or digital platform management.
  
  Preferred Skills
• Mobile application development (Flutter)
• Web development technologies and CMS platforms.
• API and system integration knowledge.
• Familiar with Google Analytics, Hotjar, or similar analytics tools.
• Strong troubleshooting, problem-solving, and communication skills.

• Confident, Polite and Patient.
• Adaptive to a changing environment.
• Analytical Thinking.
• Good communication skills.